most asked questions Questions and Answers

  • What is SOFTRADEAI?

    SOFTTRADEAI is an Artificial Intelligence Asset Management Company, and we use different types of advance AI software tools to trade in the Forex markets and generate risk-free profits for our clients.

  • Is SOFTRADEAI a legally registered company?

    SOFTRADEAI is incorporated in the UK. The company is licensed to carry out commercial transactions around the world. It provides financial reports in accordance with the established rules in the UK.

  • How do you create profit for your investors?

    Our Investment Managers, with the help Of our AI software, analyze the forex and other investment markets, and based upon those analyses, we generate profitable and adaptive trading portfolios/strategies.

  • How safe is my personal data, which I leave on the site?

    Our Technical Department and Strategic Planning Department have created all measures aimed at ensuring that the Company’s website meets the highest modern web security standards that would prevent any data loss, DDoS attacks and other harmful factors against the Company’s official website.

  • Who can create an account with

    Any individual or legitimate entity can avail our services. However, you need to be of legal age in your jurisdiction in order to create an account with us.

  • How do I create my account with SOFTRADEAI?

    Registration process is very easy and will take a few moments to complete. Simply click "Sign Up" button on the top of our website and fill in all the required fields.

  • Can I have more than one account in the project?

    A user can create more than one account using the same computer or the same IP address. However, all these accounts must not be used to unscrupulously cheat and earn unfair referral fees. This is a binding condition.

  • What do I need to start investing with SOFTRADEAI?

    First of all, you need to register a new account, select an investment plan and make a deposit of at least $25 through the popular payment wallets.

  • How many times can a user make deposits into their account?

    A user can make deposits in his or her account as and when they want. There is no limitation on the number of deposits that a user can make into their account.

  • What payment methods can I use to fund my SOFTRADEAI account?

    We currently accept:PerfectMoney,Payeer,Bitcoin,Ethereum and Litecoin.

  • What is the Minimum / Maximum amount allowed to deposit?

    We currently have an introductory low deposit minimum amount of $25 and going up to $100,000 which is the maximum allowed for a single deposit.

  • How long will it take to activate my deposit?

    If you are using any payment system other than bitcoin, your deposit will be instantly activated and it will immediately starts to work, fetching you income. As for bitcoin, in some cases it may take time for the money to be credited in the account. This is due to the transaction verification process in bitcoin. It can take up to 24 hours.

  • When will I get my first Profit earnings?

    Profits are added in your balance every 24 hours after your deposit was made. 5 days a week. Accrued time coincides with the moment of your deposit creation.

  • How can I withdraw funds?

    Sign into your account using your username and password. Press “Withdraw” button or go to the “Withdraw” section, and make a request to payout available funds from your internal balance.

  • What is the minimum and maximum amount limit for each withdrawal request?

    The minimum limit of funds that a user can withdraw from his or her account is $1 For USD Payment Method and $10 For Crypto Payment Wallets. However, there is no maximum limit.

  • How long does it take to withdraw funds from my account?

    All financial transactions in the project (deposits or withdrawals) are made automatically and instantly. But for some reason if you do not get your payment instantly then there must be a tech issue in the system and in that case you should send a message to our admin at telegram or talk to live caht support.

  • Are there any fees to withdraw my funds?

    There are no any hidden fees to withdraw your funds.

  • What are the benefits of the referral program? How can I participate?

    Our referral program will earn you additional income, by bringing new investors into the SOFTRADEAI system. To this end, you need to make sure that the investors you refer use your referral link, which you can find in the Partners section of your account.

  • How much is the referral bonus?

    With our referral program, you can earn:
    7% of the deposit amount of each 1st level referral
    2% of the deposit amount of each 2nd level referral
    2% of the deposit amount of each 3rd level referral
    1% of the deposit amount of each 4th level referral

  • Can I receive a referral commission without making a deposit?

    Yes. You can get a referral commission without making a personal deposit.

  • Tell us briefly about the regional representatives: who they are and what advantages they have?

    The company cooperates with the active participants of the project, which provide information and help new customers, talk about the features of the project and hit a certain amount of total deposits within their team. Unlike ordinary participants Regional Representatives shall receive an additional 3% commission on the first level and 2% on second level. Which means as a rep you will earn 10% on first level and 4% second level commission.

  • I haven’t found an answer to my question. What can I do?

    If you have found no answer to your question, contact our online assistant, or our customer support at [email protected]